Frequently asked questions
Do you ship all over the world?
Yes! When ordering from outside the U.S.A., your shipping fees will be calculated at checkout.
How quickly will my order ship?
Many items ship quickly, and will be sent out in just a couple business days. Others are made to order, and may take up to two weeks to ship. When viewing an item in the shop, the site will tell you which ones are in stock and ship quickly.
I need to buy a gift for a special occasion, pronto! Do you offer rush processing times?
Dog Sweater Money will accomodate rush requests whenever possible. Sometimes, an item needs to be made from scratch, in which case it may take a little longer to get your order in the mail. If you're in a time crunch, please email me at DogSweaterMoney@gmail.com to request extra speedy service.
Help! My order arrived damaged or not as expected.
If you're not 100% happy, Dog Sweater Money will offer a full refund or exchange. You can request a refund or exchange on the Etsy site or on the Etsy mobile app. Refunds and exchange requests must be made within 14 days of receiving your order.